Tata Consultancy Services( TCS) is a global leader in IT services, consulting, and business results. Established in 1968, TCS is part of the Tata Group, one of India's oldest and most prestigious empires. With its headquarters in Mumbai, India, TCS has grown into one of the largest IT services enterprises globally, employing hundreds of thousands of professionals worldwide. 
TCS operates in various industry verticals, including banking and fiscal services, healthcare, manufacturing, retail, and more. The company's expansive service immolations encompass a wide range of IT- related results, similar as operation development, system integration, consulting, pall services, cybersecurity, and artificial intelligence.
The company's success is deeply embedded in its commitment to invention and rigidity. TCS has constantly invested in slice- edge technologies and exploration to stay at the van of the fleetly evolving IT geography. Embracing digital metamorphosis, TCS helps businesses navigate the complications of the ultramodern digital world by using arising technologies to drive effectiveness, enhance client gests , and produce new business openings.
TCS places a strong emphasis on its pool, feting its workers as its topmost asset. The company has a robust gift development strategy, offering comprehensive training programs and openings for professional growth. TCS's different and professed pool enables the company to deliver high- quality services and results to guests worldwide.
The company's global presence is expansive, with services and delivery centers in multitudinous countries across the Americas, Europe, Asia Pacific, and the Middle East. This wide presence allows TCS to give localized services while using its global moxie and capabilities.
Over the times, TCS has entered multitudinous accolades and recognition for its excellence in colorful disciplines. The company has constantly been ranked among the top IT services providers encyclopedically by leading assiduity analysts. Its commitment to sustainability and commercial social responsibility has also earned it recognition for its sweats in environmental conservation, community development, and ethical business practices.
Over the times, TCS has entered multitudinous accolades and recognition for its excellence in colorful disciplines. The company has constantly been ranked among the top IT services providers encyclopedically by leading assiduity analysts. Its commitment to sustainability and commercial social responsibility has also earned it recognition for its sweats in environmental conservation, community development, and ethical business practices.
In addition to its business hobbies, TCS laboriously engages in colorful commercial social responsibility( CSR) enterprise. The company focuses on education, healthcare, and environmental sustainability through colorful humanitarian conditioning, aiming to make a positive impact onsociety.TCS's leadership in the IT assiduity goes beyond delivering technology results.
The company laboriously collaborates with guests to address complex challenges, driving invention and metamorphosis across diligence. By employing its deep sphere moxie, technological prowess, and commitment to excellence, TCS continues to be a trusted mate for associations seeking to navigate the digital age successfully.
In conclusion, Tata Consultancy Services stands as a lamp of invention, trustability, and excellence in the realm of IT services and results. With a rich history, a global footmark, a focus on gift development, and a commitment to driving digital metamorphosis, TCS continues to shape the future of businesses worldwide, delivering value and making a positive impact on society.
Job Locations:
Research Interns: Remote work and office presence (Hybrid model) across multiple locations in India.
Chat Support/WebChat: Bangalore/Chennai.
International Voice: Pune.
Vacancies Available:
International Voice Agent
Chat Support/WebChat
Research Interns
Roles and Responsibilities:
Chat Support/WebChat:
Respond promptly to emails and chats.
Aid customers in service or feature modifications on their accounts.
Open trouble tickets for service-related issues.
Analyze and diagnose technical problems.
Provide status updates on existing trouble tickets.
Escalate customer complaints as per company policies.
International Voice:
Make outbound calls to address queries in the user journey.
Efficiently respond and explain possible solutions to users.
Engage in active listening, confirm information, and handle difficult situations.
Aim to meet or exceed Service Level Agreement (SLA) metrics consistently.
Research Intern:
Define research problems and devise suitable solutions.
Develop prototype solutions using industry-scale data.
Publish papers in prestigious conferences and journals.
Conduct thorough literature surveys and identify opportunities and challenges.
Execute proofs of concept and contribute to product development.
Stay updated on emerging trends and technologies in industrial research.
Salary/Pay and Grade Pay:
Chat Support/WebChat, Research Intern posts: Rs 21,600 - 29,160 per month.
International Voice Agent: Approximately Rs 28,300 per month.
Eligibility Criteria:
Research Intern: Graduate degree in any discipline.
International Voice/Webchat/Chat Support: Graduate degree with a minimum one-year experience.
Requirements:
Excellent written and oral communication skills.
Strong customer advocacy and understanding.
Preferred telecom domain knowledge.
Proficient typing skills.
Selection Process:
Candidates will undergo shortlisting/assessment tests followed by telephonic or field interviews.
Shortlisted candidates meeting age and qualification criteria will be notified via registered mobile number or email for further interview stages.
Work Experience:
No prior work experience required for Research Interns. Freshers and candidates without experience are encouraged to apply.
How to Apply:
Eligible candidates are invited to apply online via the official website or the provided link.
Apply link:
Tags:
Private jobs