Concentrix is a global business services company providing client engagement services, technology invention, and consulting results. Innovated in 1991, Concentrix has steadily expanded its operations, getting a prominent player in the business process outsourcing(BPO) assiduity. With a focus on enhancing the customer experience, the company offers a wide range of services across various sectors including technology, automotive, banking, healthcare, retail and others.
Headquartered in Fremont, California, Concentrix operates in over 40 countries worldwide, employing a different pool of professed professionals, presently numbering in the hundreds of thousands. The company's robust global presence enables it to feed to the requirements of a broad clientele, offering multilingual support and around-the- timepiece services to insure a flawless client experience across different regions and time zones.
One of Concentrix key strengths lies in its client engagement results. These encompass a range of services aimed at enhancing client relations, similar as omnichannel support, specialized support, client accession, retention strategies, and digital metamorphosis enterprise. By using slice-edge technology and innovative strategies, Concentrix assists businesses in optimizing their client service operations, thereby fostering stronger connections with their clientele.
The company's service offerings are sustained by advanced technological capabilities. Concentrix integrates artificial intelligence, robotization, analytics, and other arising technologies to deliver effective, scalable, and cost-effective results. This tech-driven approach enables businesses to streamline their processes, ameliorate functional effectiveness, and acclimatize to evolving request demands effectively.
Likewise Concentrix places significant emphasis on furnishing acclimatized results to its guests. By understanding each customer's unique business conditions, the company customizes its services, icing that they align impeccably with the customer's objects and assiduity- specific requirements. This substantiated approach has enabled Concentrix to establish long-term hookups with multitudinous global enterprises, contributing to its character as a trusted service provider in the BPO landscape.
In addition to its focus on customer-centric results, Concentrix is committed to fostering a culture of invention and hand development. The company invests in training programs, career growth openings, and enterprise aimed at empowering its pool. This investment in mortal capital not only enhances hand satisfaction but also ensures that Concentrix maintains a largely professed and motivated pool able of delivering top-notch services to its guests.
Amidst the competitive BPO geography, Concentrix has constantly demonstrated rigidity and adaptability. The company continues to evolve its service immolation, embracing new technologies and methodologies to stay ahead in a fleetly changing business terrain.
also, Concentrix places a strong emphasis on commercial social responsibility(CSR), engaging in colorful enterprise aimed at giving back to communities and promoting sustainability.
In conclusion, Concentrix stands as a leading global provider of client engagement services and business results. Through its commitment to invention, technological prowess, customer-centric approach, and fidelity to hand development, the company has solidified its position as a trusted mate for businesses seeking to enhance their client experience and functional effectiveness on a global scale.
Position Available:
Advisor Customer Support (Voice)
Advisor Customer Support (Non-Voice)
Advisor Technical Support (Voice)
Advisor Technical Support (Non-Voice)
Experience:0-2 Years of Experience. Freshers are Encouraged to Apply.
Salary Offered:Expected: 20,000/- PM
Important Dates:
Application Begin: Opened today!
Last Date: Apply ASAP before the link expires or seats are filled.
Gender:Both Male and Female Candidates Are Welcome to Apply.
Qualifications:12th Pass, Any Graduate
Location:Pan India Hiring
Job Roles and Responsibilities:
Handle customer inquiries through various channels such as Web Chat, E-mails, Social Media, and Voice Processes.
Educate existing and potential customers about our company's products, ensuring the provision of the best service and information.
Maintain accurate and up-to-date customer records within our database systems.
Identify and escalate high-priority issues to the Team Leader and Operations Team for prompt resolution.
Actively engage in team meetings, contributing innovative ideas and insights to enhance team performance.
Skills & Requirements:
Self-motivated & Goal-Oriented Approach.
Analytical Thinking.
Strong coordination skills with customers.
Adaptability and flexibility.
Ability to perform calmly under pressure.
Quick learning agility.
Enthusiastic and proactive approach towards office responsibilities.
Excellent written and verbal communication skills in English and Regional languages.
Ability to handle pressure, multitask effectively, and prioritize work efficiently.
HOW TO APPLY:
Application Procedure:To apply directly, follow these simple steps:
Step 1: Click on the "Apply Now" link provided below.