Teleperformance stands as a multinational powerhouse established in 1978, boasting its headquarters in France. With an extensive global presence, Teleperformance has solidified its position as a leader in providing a diverse array of services. Its expertise spans across various domains, including debt collection, telemarketing, customer relationship management (CRM), content moderation, and communication solutions.
Teleperformance is a global outsourcing company that specializes in client experience operation, furnishing services similar as client care, specialized brace, deals, and more. With missions are spanning across colorful diligence like telecommunications, healthcare, retail, and finance, Teleperformance operates in multitudinous nations, employing a voluminous pool to feed to the requirements of different clients worldwide. The company is known for its seat on using technology, data analytics, and mortal-centric approaches to deliver effective and individualized client relations, aiming to enhance client satisfaction and fidelity for its clients.
Job Position: Voice and Chat International Process
Experience: Freshers and Experienced candidates .
Job Type: Office-based role with a focus on providing exceptional voice and chat support.
Job Timings: Expect an engaging 8-9 hour work schedule.
Gender: An equal opportunity for both Male and Female applicants.
Age Limit: Applicants aged between 18 to 26 years are encouraged to apply.
Salary : Rs. 20,000 to Rs. 32,000/- per month.
Job Locations: Multiple locations available - Delhi, Gurgaon, Indore, Mohali, India.
Important Dates:
Application Start Date: Open for submission.
Last Date: Apply as soon as possible to secure your chance.
Selection Process: Interview-based selection for shortlisted candidates.
Post Details | Eligibility Criteria | Qualifications skills
Key Skills 1.
Voice and Chat International Process:
Qualifications: Minimum of 12th Pass or Any Graduate.
Batch: Open for candidates from any batch.
Experience: freshers and experienced
Required Skills for Success:
Good Analytical Skills
Ability to Multitask
Effective Team Player
People Management Proficiency
Strong Communication Skills
Customer Service Expertise
Data Representation
Proficiency in MS Excel
Time Management Skills
Job Profile & Responsibilities :
Efficiently handle customer queries through web-chat, email, and social media channels.
Provide accurate and timely responses to customer inquiries via voice, email, and chat while ensuring meticulous maintenance of customer records.
Identify customer needs and assist them in utilizing specific product or service features effectively.
Manage incoming calls and assist customers through chat or call interactions.
Engage in live chat or call conversations with customers to address their queries effectively.
How to Apply for Teleperformance's Voice and Chat International Process:
Application Procedure:This Teleperformance opportunity is open to candidates across India.
Click on the "Apply Now" link below
