Elastic is Hiring 2024 Customer Support Representative :
Elastic, a renowned free and open search company, is actively seeking passionate individualities to join their team as Customer Support Representatives. This role involves powering enterprise search, observability, and security results, utilizing a unified technology stack deployable across variousplatforms.However, this opportunity might be perfect for you, If you are an enthusiastic graduate looking to kickstart your career in a dynamic and innovative work- from- home environment.
About Elastic :
Elastic is devoted to making data usable at scale in real- time, feeding to different requirements, from document reclamation to structure monitoring and trouble discovery. As they open their doors for Customer Support Representatives, they prioritize diversity, inclusivity, and a commitment to fostering an environment that values collaboration and creativity.
Position: Customer Support Representative
Company: Elastic
Job Type: Work-from-home (WFH)
Experience: Freshers and experienced Both apply
Work Hours: Approximately 8-9 hours per day
Gender: Open to all genders
Age Limit: 18 to 26 years (No specific upper age limit mentioned)
Salary: Approximately Rs 33,300/- per month
Location: Remote; Positions available across India
Key Dates:
Application Start Date: Ongoing
Application Deadline: Apply as soon as possible
Selection Process: Interview-based (shortlisted candidates)
Qualifications and Eligibility Criteria:
Qualifications: Any Graduate, from any batch
Experience: 0 years of experience (desirable)
Required Skills:
Ability to independently prioritize and manage work in a fast-paced environment.
Proficient in technical troubleshooting practices for Cloud-based services and/or business systems.
Creative problem-solving abilities.
Fluent English communication skills, both written and verbal.
Job Profile & Responsibilities :
Engage directly with customers and internal teams through various mediums to understand and resolve issues related to accounts, billing, platform access, and partner integrations.
Become a Subject Matter Expert on partner account billing details and technical processes.
Conduct thorough analysis across multiple business systems to resolve issues pertaining to accounts, billing, and subscription management.
Collaborate with internal technical, development, and financial teams as necessary, leading external communication with customers.
Educate customers on various aspects of their cloud-based accounts.
Contribute insights to enhance business systems and processes for improved customer experience.
Application Procedure:
All candidates from across India are invited to apply for this exciting opportunity with Elastic Campus Drive 2024.
click the "Apply Now" link below.
Apply link: customer support representative