Convin is a cutting- edge contact center software that leverages the power of AI- driven discussion intelligence to revise client commerce operation. Through its advanced technology, Convin offers the capability to seamlessly record, transcribe, and deeply dissect client exchanges across colorful communication channels. Its AI- powered recap machine directly converts spoken words into textbook, easing effective reclamation and analysis of pivotal perceptivity. also, Convin sophisticated analytics tools sift through this wealth of transcribed data to prize practicable information, allowing businesses to identify patterns, sentiments, and areas for enhancement within client relations. This comprehensive understanding empowers companies to enhance their service quality, optimize agent performance, and eventually foster stronger, more meaningful connections with their clientele.
Position: Customer Onboarding Intern
Overview:
As a Customer Onboarding Intern, your primary responsibilities will involve guiding new users through software setup, promptly addressing customer queries via calls, emails, and chats, analyzing customer satisfaction metrics for developmental insights, maintaining regular customer communication, and collating user feedback to influence future product development.
🎯Job Specifications:
🌏Location: Remote work from home.
✨Salary: Approximately Rs 3,00,000 LPA.
🌠Education Requirements: Graduation in any field.
🌟Age Limit: Minimum 18 years; no upper age limit.
👤Technical Qualifications:
Exceptional written and verbal communication skills.
Meticulous attention to detail ensuring data accuracy.
Quick adaptability to new software and strong tech-savviness.
A customer-centric approach focusing on outstanding service.
Proactive problem-solving abilities and self-driven initiative.
Benefits:
Monthly allowance of Rs. 1000 for purchasing books or courses.Wi-Fi allowance of INR 6,000.
A learning environment fostering rapid career growth and diverse expertise acquisition.
Selection Process:
Initial HR contact within 4 days post-application for a conversation with one of our founders.
Subsequent interview rounds within a week for suitable candidates.
Completion of the entire hiring process within 15 days from application.
Work Experience:While relative work experience is preferred, candidates without or with limited experience are encouraged to apply.
Application Details:
To apply for the Customer Onboarding Intern role, visit our official website or utilize the provided link.