Intouch CX Is Hiring | Any Graduate & postgraduate Can Apply | Customer Service Representative | Work From Home /Apply Now

 IntouchCX is a leading customer experience management platform designed to help businesses understand, manage, and ameliorate  client  relations. Through its suite of tools and services, IntouchCX enables companies to collect, analyze, and act upon  client feedback across  colorful touchpoints. This comprehensive approach allows businesses to gain  precious  perceptivity into  client sentiment, preferences, and pain points, empowering them to make data- driven  opinions to enhance their products, services, and overall  client experience. With its user-friendly interface and robust analytics, IntouchCX assists associations in measuring  client satisfaction,  relating areas for  enhancement, and fostering long- term  client  fidelity. By  using technology and data- driven strategies, IntouchCX strives to help businesses  produce meaningful and  individualized  relations with their customers, eventually driving growth and success. 

 🌟🌐📞 About IntouchCX 

Are you passionate about delivering exceptional customer experiences? Intouch CX, a distinguished global leader in customer experience management and digital engagement, is seeking enthusiastic individuals to join our dynamic team. As we celebrate over 20 years of excellence, our company, with 18,000+ team members spread across diverse global campuses, is dedicated to providing remarkable customer service for the world’s most innovative brands.

Job Position: Customer Service Representative 👷

Company: Intouch CX 💢

Qualifications: Any Graduate or Post Graduate Can Apply 💢

Experience: 0-2 Years of Relevant Experience 🥼

Location: Work From Home 🌐

Salary: 2-5 LPA 💰

Age Limit: Minimum 18 Years; No Upper Age Limit ⭕

Important Dates:

Application Started ✨Apply as Soon as Possible ⭕

Who Can Apply: All India Candidates - Male & Female 🇮🇳♀♂

Roles and Responsibilities:

🌟Deliver outstanding customer service by promptly resolving inquiries, complaints, and concerns related to order status, inventory, and billing through web-chat and email communication tools.

🌟Uphold quality standards in handling inquiries and efficiently escalate priority emails to appropriate channels.

🌟Handle customer complaints professionally and with empathy, ensuring resolution and documenting transactions accurately.

🌟Actively listen to customers, exhibit empathy, and demonstrate patience while addressing their needs.Provide accurate information to clients, documenting actions taken in our systems, and ensuring compliance with established policies and procedures.

🌏Skills and Requirements:

🌟Fundamental understanding of eCommerce websites.Above-average verbal and written communication skills with precise grammar and clear enunciation.

🌟Ability to listen attentively and tailor responses based on client-specific requirements.Adaptability to a fast-paced, ever-changing work environment.

🌟Commitment to adhering to organizational policies and procedures.

🌟Flexibility to work varying shifts including days, afternoons, evenings, weekends, and holidays.

🌟Proficiency in basic mathematical functions.

🌟Successful completion of a required background check.Strong interpersonal skills to effectively engage with employees across all levels of the organization.

Application Process:Ready to join our team? Follow these simple steps:

Step 1: Click on the "Apply Now" link below.

Apply link 🔗: customer service representative